Our company has developed a stringent quality control program. Quality procedures are strictly adhered to from the design phase through the manufacturing process, final inspection and shipping.
Every plaque is guaranteed to be 100% free from defects in craftsmanship and materials. You are entitled to receive a credit or full refund to your account, or we will replace it with an identical plaque.
All returns and/or exchanges must be made within 30 days receipts of delivery. Plaques returned must be properly packaged and in new condition. Plaques that have been personalized may not be returned unless it has defects in craftsmanship, materials or damaged in shipping. Returns must be insured and shipped by carrier of your choice.
Only plaques purchased from patentawardplaques.com are eligible for a full refund. Plaques must be returned within 30 days receipt of delivery. Call 717-671-8870 to receive a return ID number.
Changes to plaques or order cancellations must be made by 5:00pm Eastern Time on the same day the order is placed.
For questions about exchanges, returns or cancellations, email us at: firstname.lastname@example.org
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